Returns & Exchanges
At Lubluelu, we want you to be completely satisfied with your home cleaning solutions. If your purchase doesn't meet your expectations, we offer a hassle-free 30-day return policy for all products in their original condition.
Initiate Your Request
Contact our customer support team at [email protected] with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA).
Prepare the Package
Securely pack the item in its original packaging, including all vacuum attachments, batteries, manuals, and accessories that were included in the initial shipment.
Ship the Item
Affix the provided shipping label to your package and drop it off at the designated carrier location, ensuring you keep a copy of your tracking number for reference.
Receive Your Refund
Once our warehouse inspects the returned unit, we will process your refund to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing